Frequent asked questions (FAQS):
Will Genevieve be attending/leading the tour?
Genevieve does not lead or join the ArchaeoAdventure tours. We have a wonderful local team of expert guides and tour managers who run our tours. In the countries where we operate it takes years of university training, work experience and passing certifications to become a licensed tour guide, tour director or tour manager qualified and licensed to work in that country. Our local teams are highly qualified and properly licensed to lead our tours. From time to time she may join a tour to photograph/film the experience or to monitor how the tour runs to ensure the best quality. It will not be announced if she is attending and her role will not be as a trip leader.
Will all my guides be female guides?
We work with an expert team of local guides. We do our best to work with women guides wherever we can. But sometimes due to a shortage of female guides in certain areas and countries or cultural sensitivities it is not possible to work with women guides. We do our best to employ local women tourism professionals, but on occasion you may have a wonderful male guide guiding your tour.
What accommodations will we be staying at?
Comfortable, memorable hotels, home stays, boutique hotels and desert camps. Our tours stay in a variety of accommodations, please see your tours individual itinerary for me details about your tour’s specific hotels. Not every accommodation will have all the amenities travelers may find in hotels in their home countries. Some locations will have no wifi or wifi that doesn’t work well. Some accommodations will have no air conditioning or inadequate air conditioning. Some lodging may have street noise, sheep walking by, and camel trains loudly honking as they pass by our camp. We ask travelers to embrace all aspects of traveling with a positive, flexible attitude. This is part of the ArchaeoAdventures experience and we expect our travelers to help make our tours a great experience through a positive attitude. Pack your sense of adventure, flexibility and humor.
What is your booking a tour and your deposit policy?
To book an upcoming ArchaeoAdventures Tour a deposit per person is required (the actual amount depends on the tour and will be specified on the tour website.) Reservations are taken on a first come first serve basis and we do not hold your spot until your despot has been received. The tour registration form must also be completed and submitted to guarantee your spot. Deposit can be paid by credit or debit card. Please refer the tour page for the deadlines to request a deposit refund. Your confirmation email and your invoice also contain this information.
Can ArchaeoAdventures mail to me the tour documents, waivers and other documents to sign?
We are a sustainable tour company that limits our waste and the amount of paper we use. As a result, all tour documents, waivers and other documents to sign are available for electronic download from your personal tour registration page. For ease of signing documents and reduce paper consumption, all of our waivers and other documents which need signatures are able to be signed electronically. All other tour correspondence you will be sent directly to you by email. We thank you for your understanding and helping us in our mission to create sustainable travel that makes a positive impact on the environment.
What is the maximum number of travelers on a tour?
We offer small group tours. Refer to the individual tour for the maximum and minimum participant numbers.
Are there any age restrictions for your tours?
To join our tours you must be at least 18 years of age. We have no upper age limit for our tours.
What is the level of activity required on your tours?
Our tours are active. Refer to the individual tour’s page and tour documents for details on that tour’s activity level.
Do your tours include international airfare?
Travelers join our tours from all over the world. We do not include international airfare in our prices. We can provide recommendations of websites to book your international airfare.
What is your photo and video policy for photos/videos taken of tour participants?
During an ArchaeoAdventures Tour, photos or videos may be taken by the tour participants, guides, tour leaders, tour manager or other ArchaeoAdventures’ team. By participating in an ArchaeoAdventures Tour you consent that these photos and videos may be published in any of ArchaeoAdventures’ website, social media channels (Facebook, Instagram, Youtube, etc), marketing materials, and brochures unless you specifically request in writing to ArchaeoAdventures that photos or videos containing your image not be used. This written request must be received by ArchaeoAdventures before the start of the tour. Otherwise, permission is granted to ArchaeoAdventures Tours LLC to perpetual, royalty-free, worldwide, irrevocable license to use these images and videos for publicity and promotional purposes without any further obligation or compensation payable to you.
What kinds of luggage are appropriate to bring on the tours?
You’ll want to pack light. Lighter packing inevitably makes for more enjoyable travel. All travelers are allowed to bring one large piece of luggage (less than 23kg in weight) and one carry-on bag that adheres to airline dimension requires, plus small purse, shoulder bag or day pack. Large luggage needs to be easily movable by tour participants up — on and off the van, up to your room, up or down flights of stairs. Please be prepared to carry your own luggage throughout the trip – up multiple flights of stairs in hotels, along cobblestone streets through small towns, on and off our buses and vans.
Can you help secure my travel visas?
Check the individual tour page and documents for visa information.
Do I need any vaccinations?
Many of the countries we explore do have vaccination recommendations. Consult your general practitioner or a Travel Health Clinic for the proper advice on vaccinations.
What clothing should I pack for one of your tours?
We recommend packing as light as possible; it makes travel easier and more enjoyable. Good, sturdy walking shoes, comfortable clothing that can breathe well in the heat, a hat and plenty of sunscreen are all musts for any of our trips. Specific requirements for your tour will vary depending on where and when you are traveling. Your trip’s ‘Tour Documents’ will cover country and trip specific clothing needs. See the next question for additional details on appropriate dress for women. Email us at [email protected] with any specific questions regarding your situation or destination.
What is appropriate dress for women visiting the Middle East? Do I have to cover my hair all the time?
This is an excellent question we often are asked. We appreciate travelers’ cultural sensitivities and desire to show respect where they are traveling. While some Middle Eastern countries (such as Iran and Saudi Arabia) require foreign women to cover their hair, none of the countries we operate in require women to cover their hair. In Jordan, Egypt and Morocco, local women use a variety of head coverings, while some do not cover their hair. It depends on their religious beliefs rather than a law. The Middle East is generally more conservative and it is respectful for both men and women to dress appropriately. For women we recommend pants or skirts that are below the knees, shirts that cover the shoulders, have a high neckline (no cleavage please), and do not show any mid-drift. Also no transparent clothing (be careful with whites and sheer fabrics ladies), bra straps showing, and skin tight clothing. Leave those skinny jeans and crop tops at home, instead opt for looser fitting more breathable cotton and polyester. In addition to showing more respect for the Middle Eastern culture (and thus getting more respect in return) you’ll also be much happier when it’s 85F and we’re exploring in the desert. The only time you will be required to cover your hair is when visiting mosques. We recommend bringing one large, lightweight shawl to easily cover your hair the few times we do visit mosques.
I’m a single traveler; will I be charged a single supplement?
Our trips do include a single supplement option for travelers wishing to room by themselves. Unfortunately, we are not matchmakers and even the best attempts to match up solo travelers can sometimes lead to personality conflicts between travelers we pair together. So, we do not match up solo travelers and rather encourage travelers wishing to bunk with someone else to bring a friend, colleague, travel partner or family member with them on the tour. Solo travelers can pay a single supplement rate that covers the additional costs of private hotel rooms.
Can you provide me with a list of the hotels we will be staying at?
Please see the specific Trip Details for hotel information. If a last minute hotel change is required due to unforeseen events, we will substitute a hotel of equal or better quality.
Can I join a tour late or leave it early?
It is possible to join our tours late and leave early, but travelers will be responsible for all costs and making necessary arrangements for these changes. If you anticipate that you may need to leave a tour early or join late, please contact us at [email protected] to discuss your situation and see if our tours are still a good fit.
What if my flight is delayed and I miss the first day of the tour?
We encourage all guests to arrive a day early to give themselves an extra day to adjust to the time difference and allow for potential airline delays. We understand that travel can be unpredictable and delays in flights do happen. If your flight is delayed and you arrive a day late, we do our best to help you join the tour as soon as possible. Unfortunately, given that our tour days are filled with many sites and experiences, and as to not negatively impact the other guests, we cannot make up the sites you miss or give a refund for these sites and events missed.
What type of ground transportation is used on your tours?
We use comfortable, air-conditioned small vans.
Is tipping included and if not, how much should I budget?
Tipping is a common cultural practice throughout the entire Middle East and North Africa. It’s a cultural practice throughout the region to tip small amounts for a variety of services. On your travels, notice the locals tipping each other for everything from opening a tomb to helping with carrying a fridge up flights of stairs. It’s an exchange of resources, a way to connect with a local community, and a way to show gratitude. Tipping is usually small amounts of money, but it’s deeply appreciated by the individual – more for what it symbolizes. Refer to the individual tour documents for the recommended tipping amounts for each tour. Tips can be given in USD, Euros or local currency.
How are tours paid for?
We accept credit and debit cards for tour payments.
May I pay for the tour in installments?
On some tours we are able to take installments. Please email [email protected] to inquire if this applies to your tour.
Do you offer discounts for AAA, AARP, military, student or other association members?
At this time, we do not offer association discounts.
Can the restaurants and meals accommodate food allergies or dietary restrictions?
We do our best to help with medical and dietary limitations when possible, but ArchaeoAdventures Tours cannot take responsibility for travelers with medical or dietary limitations and cannot guarantee that special dietary needs can be met. Those with special dietary needs usually can travel fine with some flexibility and readiness to supplement meals at their own expense. We do try and help with dietary requirements at group meals, but cannot guarantee all dietary requirements are able to be met at each meal. Please discuss medical and dietary restrictions with your guide at the beginning of the tour so they can assist you during group meals when it’s possible. Please note: We cannot accommodate Vegan preferences on our tours.
Are hotels and transportation options ADA-accessible or able to accommodate physical disabilities?
Please email our knowledgeable tour staff at [email protected] with the specifics of your physical disability and we can discuss if the tour you’re interested is a good fit for you.
Will the hotels offer internet access, or must I bring my own device to use the web?
Wifi access varies on our tours. Some hotels on our tours have wifi, some do not, and some have wifi but it doesn’t work very well. As well as some locations we travel do not have wifi – such as at our desert camps and in the mountain lodges. Some hotels will have business centers where you can use a computer for a small fee. We cannot guarantee that you will have wifi during the entire trip. If a hotel charges for wifi, this is the traveler’s responsibility to pay for. We waive responsibility for the quality of wifi our tour hotels and ask travelers to be flexible and understanding that the wifi may not always work in the places we stay.
What is your cancellation and refund policies?
Cancellation Policy and Refunds: We are committed to running our tours and ask that our travelers be committed to them as well. We also understand that unplanned situations may arise which require you to cancel your tour with us. Refer to the individual tour page for all the details and deadlines for deposit refunds and payment refunds. Your confirmation letter and invoice will also contain these details. All payments to ArchaeoAdventures Tours are non-refundable after the deposit refund deadline and on your final payment deadline. Please refer to the individual tour page for all the details and deadlines for deposit refunds and payment refunds and when these payments become non-fundable. Your confirmation letter and invoice will also contain these details. Once the non-fundable deadline passes refunds will not be given.
Canceled Tours : If we cancel a tour you have reserved, the entire amount you have paid will be refunded to you within one month after the tour cancellation. Once this refund has occurred, ArchaeoAdventures and its representatives have no other obligations to tour members for the canceled tour, including any other additional costs incurred due to the canceled trip, such as cancellation or change of airlines trips or other reservations not booked by ArchaeoAdventures. The tour member’s trip cancellation and interruption insurance is responsible for these reimbursements. Tour participants will need to go through their chosen insurance company for compensation and reimbursement for these reservations not booked by ArchaeoAdventures.
Note: If the minimum number of travelers required to run a tour is not met the tour will be canceled 60 days prior to the departure date.
What are your late fee policies?
Late payments will accrue a 10% late fee per day that payment is overdue. Overdue fees begin to accrue starting on the day after the tour payment is due. If payment in full is not received within 7 days after this date the traveler forfeits their spot on the tour and have their deposit forfeited.
Can we bring gifts for the families and children we meet?
Gifts are always given with the best of intentions, but have the potential for unintended negative results. The influx of “stuff” into a community can create a sense of dependency on travelers, seeing travelers as a bank to withdraw money or gifts, and lead to begging in children. Tension and conflict may arise when some beneficiaries receive gifts and others do not. And more often than not, the gifts that are given are not actually the gifts that are needed. Too often the gifts can quickly get discarded as trash.
We encourage travelers to give the gift of experiences – the families and children we meet are just as excited to meet you as you are of them. Spend time talking with the family and children. Learn from them and teach them something you know, such as about your home, or maybe a skill you have, or even let them practice their English.
If you wish to give gifts or money – donate to a reputable organization that works in the area. Or even purchase some’s goods, handicrafts, wares they are selling.
Why are the names of the hotels not listed on the website? When will we receive our hotel list?
30 days prior to the tour departure you will be emailed with a list of our hotels and their contact details. We do not release the hotel list prior to 30 days because hotels can change due to the hotel changing its room offerings. If you wish to know more about the hotels, home stays, and camps please email >
Do you have a returning tour member discount?
Yes! Returning Tour Members receive $50 discount per ArchaeoAdventures Tour they have participated on. (i.e. Went on 2 ArchaeoAdventures Tours. Received $100 off the next tour.) If you are a returning tour member and don’t see the correct discount displayed on your voice please email our helpful staff at [email protected] with the name and date of the previous tour(s) in which you participated, and we will fix your invoice.
May I smoke on the tour?
All of our tours are non-smoking. You may not smoke near the tour group participants, the transport vehicles nor the hotel rooms or restaurants.
Are your tours sustainable, eco-friendly and plastic free?
We run low impact, eco-friendly, sustainable tours. We leave no traces behind, reduce plastic use and leave as small a foot print as possible with our tours. And we ask our travelers to join us in this effort – contributing to the efforts of protection of the local land, its people, wildlife and culture. All our local guides and staff are properly employed, licensed and properly equipped and trained.We utilized local products and focus on economic benefits to local communities, as well as always considering and minimize the negative impact our tours have on the land and local communities. We are growing our efforts to reduce plastic water bottle use, working with our in-country teams to find creative ways to explore countries sustainably and with as little plastic waste as possible. This is an on-going process and easier to implement in some countries compared to others due to logistic, single-use plastic water bottle alternatives and local education around recycling and reducing plastic waste. Over the next 5 years you will see our tours become ever increasingly plastic-waste free. We look forward to helping you travel and explore the region in a sustainable, plastic-free style. Refer to each tour’s individual page and documents for how that tour is eco-friendly and how you can help us run a low-impact, plastic waste free tours.
What is your tour member expectation and requirements policy?
Tour Member Expectations and Requirements – Pack your positive attitude, flexibility, sense of adventure and humor : ArchaeoAdventures Tours has a few expectations we require all travelers to agree to create a great tour environment for all travelers. We expect travelers to bring a flexible, positive, can-do attitude. Our tours operate in developing, growing nations – it’s an exciting time to experience these countries. As a developing nation – many services, systems and levels of environmental cleanliness are not the same as you may be used to in your home country. You may see pollution, poverty, overcrowded cities, and sadly malnourished people and animals. You will also see countries working hard toward finding their way forward and finding solution for its economic, social and political challenges. We expect travelers to bring a flexible, positive, can-do attitude. We ask travelers to embrace all aspects of traveling in Jordan with a positive, flexible attitude. This is part of the ArchaeoAdventures experience and we expect our travelers to help make our tours a great experience through a positive attitude. Pack your sense of adventure, flexibility and humor.
Am I required to get traveler’s insurance?
Yes! Travel insurance is required to participate in all ArchaeoAdventures’ Tours. Proof of your traveler’s insurance coverage will be required prior to departure from your home country. Failure to submit this document may result in you not being allowed to participate in the tour and no fund will be issued. It is your responsibility to make sure you have all required insurance. All travelers are required to have international medical coverage (either through you home medical insurance or through traveler’s insurance), trip cancellation, and a minimum repatriation and emergency rescue of USD $200,000. Your insurance must cover reimbursement of the cost of the tour if you cannot participate after the refund date. By its very nature, traveling is unpredictable and situations can arise. We also recommend flight cancellation insurance, personal liability insurance, and loss of luggage. Before purchase, read the fine print or call the insurance company to have a full understanding of when there is coverage and when there is not. Sometimes insurances won’t cover a canceled flight for circumstances such as a natural disaster or an act of war. There is no need to be paranoid, just be aware of how much the insurance you purchasing actually covers and the process to receive a reimbursement. There are many excellent travel insurance companies. We recommend the site insuremytrip.com, as well as, Travel Guard, Access American, and World Nomads Insurance.